FAQs: Purchases, Refunds & Promotional Discounts

Find answers to your questions about Fitzgerald.

How do I request a refund?

If you are not satisfied for any reason, simply contact us within 24 hours of completion for a full refund or discount toward future courses. There is no cash value associated with future discounts and all future discounts or credit memos expire if not used within six months of issuance.

We do not refund shipping and handling charges. If you purchased items as part of a discount or special offer, your refund will be adjusted accordingly. Materials for which you have already received continuing education credit cannot be refunded.

Contact us by emailing us at cs@fhea.com or calling us at 1-800-927-5380 on Monday-Friday, 9:00 AM – 5:00 PM Eastern to request a refund.

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If you can't find what you're looking for, please contact us.

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Weekdays: 9 AM - 5 PM EST

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