Online courses
Starting from the date of purchase, customers have 30 days to request a refund.
Livestream
Customers must request a refund within 24 hours from the first day of the Livestream course to receive a refund.
Livestream customers who do not attend their scheduled class will not receive a refund.
Customers can swap to a self-paced online course if they no longer qualify for a refund.
Live CE Course
Customers have until 3 days prior to class start to request a refund.
Classroom customers who do not attend their scheduled class will not receive a refund.
Customers can swap to a self-paced online course if they no longer qualify for a refund.
All modalities
If a course is completed, it does not qualify for a refund.
If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
Textbooks, manuals, suture kits, MP3 and shipping are non-refundable. All refunds will be less the retail price of any included textbooks and manuals.
NOTE: TRANSFER & RESALE OF ALL COURSE PURCHASES IS PROHIBITED
Contact us by emailing us at [email protected] or calling us at 1-800-927-5380 on Monday-Friday, 9:00 AM – 5:00 PM Eastern.
