FAQs: Purchases, Refunds & Promotional Discounts

Contact us by emailing us at [email protected] or calling us at 1-800-927-5380 on Monday-Friday, 9:00 AM – 5:00 PM Eastern to request that a copy of your receipt be sent to your email. You can also access your receipt from your dashboard. If you would like to print your receipt from our website, see… More

Yes, we do offer promotional pricing codes from time to time. If we have a special going on, you can typically find the code in an email or on an advertising piece sent by Fitzgerald, or on our social media pages. If you are interested in receiving promotional discounts, please make sure we have… More

Sale/discount items available include: Early Bird discounts: For all live in-person courses when you enroll at least two months before the start of the course. For all Livestream courses when you enroll at least one month before the start of the course. Packages Monthly specials If we have a special going on, you can… More

Online courses Starting from the date of purchase, customers have 30 days to request a refund.   Livestream Customers must request a refund within 24 hours from the first day of the Livestream course to receive a refund. Livestream customers who do not attend their scheduled class will not receive a refund. Customers can… More

Group discounts are available for certification review courses. Please contact our Student Advisor Manager at 1-978-794-8366 extension 327 for more information. More

From time to time discounts are available based on sale items, items sold as a package, coupons, monthly specials, and other criteria. Multiple discounts are not permitted on any item or package of items. However, once you have selected all the items you wish to order, FHEA calculates the best discount available on your… More

Early Bird discount prices are available. For all live in-person courses when you enroll at least two months before the start of the course. For all Livestream courses when you enroll at least one month before the start of the course. Groups can qualify for even greater discounts on live in-person/Livestream review courses. Contact… More