FAQs: Tech Help & Troubleshooting

There are a few different routes you can take to clear temporary internet files and cookies in Internet Explorer (IE). Please note that your options may vary based on which version of IE you are running, any toolbars you may have installed, or other software changes that may have taken place from the original… More

Your iPad’s cache is temporary storage space on your device where web pages you recently viewed are held. Your cache allows Safari to quickly load previously visited pages. If you’re having trouble viewing courses, logging into courses or seeing your browser display pages incorrectly, you can try clearing your cache. Here’s how to clear… More

Option 1: (For Firefox 29 and above) Click on the Menu Icon (Top right-hand corner, three lines stacked on each other) Click on Options At the top make sure you are on the privacy tab Under the History Section click link that says clear your recent history In the Clear History window, where it… More

Option 1: Click on the Menu Icon (Top Right-hand corner, three dots stacked on each other) Hover mouse over tools or more tools Click on Clear Browsing Data Where it says Time Range the following items from: Select All Time Check the following boxes Cookies and other site and plug-in data Cached images and… More

Yes. Since our system runs fully on our web server, you are able to log in from any internet-connected computer, anywhere, at any time. Start at the office and finish at home. Note: Make sure you close out of the course before moving to another computer. More

Yes, you may read and complete your course on an iPad or any mobile (smart) device. All you need to do is use Google Chrome as your browser. More